Information Collection: We collect information from you when you place an order on our website, subscribe to our newsletter, or fill out a form. This information may include your name, email address, mailing address, phone number, and credit card information.
Use of Information: We use the information we collect to process your order, send you updates about your order, and send you promotional emails.
Sharing of Information: We do not sell or share your personal information with any third parties, except as necessary to process your order (such as sharing your name and address with a delivery service).
Security: We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.
Cookies: We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Changes to Privacy Policy: We reserve the right to make changes to this privacy policy at any time. By using our website, you agree to be bound by the most current version of this privacy policy.
Contact Us: If you have any questions or concerns about our privacy policy, please contact us at theivanayagamflowers@gmail.com
By using our website or placing an order with us, you agree to the terms of this privacy policy.
Payments: All payments must be made in full before the order is processed and delivered. We accept major credit cards, PayPal and bank transfer.
Order Cancellation: Orders can be canceled within 24 hours of placing the order. No cancellations will be accepted after this time period.
Delivery: We will make every effort to deliver the flowers on the requested date. However, we cannot guarantee delivery on a specific date or time. We will contact you if there are any issues with the delivery.
Substitutions: In some cases, certain flowers may not be available. In these cases, we reserve the right to make substitutions with flowers of equal or greater value.
Returns and Refunds: Flowers are perishable goods and cannot be returned. If you are not satisfied with your order, please contact us within 24 hours of receiving the flowers and we will make every effort to resolve the issue.
Damage: If the flowers are damaged upon arrival, please contact us within 24 hours of receiving the flowers and we will replace them at no additional cost.
Privacy: We respect your privacy and will not share or sell your personal information to any third parties.
Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of India.
Changes to Terms and Conditions: We reserve the right to make changes to these terms and conditions at any time. By using our website, you agree to be bound by the most current version of these terms and conditions.
By placing an order on Theivanayagam Flowers website, you agree to be bound by these terms and conditions.